Terms of service
Last updated: 21.02.2026
1. OVERVIEW
Welcome to The Sensitive Overthinker Store.
This website and store are operated by Meditable Limited (Company No. 10770076), registered in England and Wales, with its registered office at:
Kemp House
160 City Road
London EC1V 2NX
United Kingdom
Throughout the site, the terms “we”, “us” and “our” refer to The Sensitive Overthinker Store, operated by Meditable Limited.
We operate this website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. The store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
Nothing in these Terms limits any statutory rights you may have under applicable consumer protection laws.
Educational and Informational Purposes
All books, materials, and content offered through the Services are provided for educational and informational purposes only.
They are not intended to provide medical, psychiatric, psychological, or therapeutic diagnosis, advice, or treatment.
Nothing in our products or on this website creates a therapist–client relationship.
Our content should not be used as a substitute for professional medical or psychological care. If you are experiencing significant mental health concerns, we encourage you to seek support from a qualified healthcare professional in your area.
2. ACCESS AND ELIGIBILITY
By using the Services, you confirm that:
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You are at least the age of majority in your country or state of residence; and
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You have the legal capacity to enter into binding contracts.
You agree to provide accurate, current and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. PRODUCTS AND DESCRIPTIONS
We aim to present our products accurately. However:
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Colours and appearance may vary depending on your device.
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Product images are illustrative.
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Minor variations in print or binding may occur.
All product descriptions and pricing are subject to change without notice.
We reserve the right to discontinue products or limit quantities at our discretion.
4. ORDERS
When you place an order, you are making an offer to purchase.
A contract is formed only when we confirm acceptance of your order via email.
We reserve the right to refuse or cancel any order prior to acceptance.
You confirm that purchases are for personal use and not for resale.
Returns and refunds are governed by our Refund Policy.
5. PRICING AND PAYMENT
Items and their shipping costs are displayed at checkout.
International orders may be subject to customs duties or import taxes determined by the destination country.
You agree that:
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Payment information provided is accurate.
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You are authorised to use the payment method.
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You will pay all applicable charges and taxes.
6. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
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Carriers
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Customs
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Events outside our reasonable control
For customers in the United Kingdom and European Union:
Risk of loss passes to you when the goods are delivered into your physical possession.
For customers outside these jurisdictions:
Risk passes upon delivery to the carrier, unless otherwise required by applicable law.
Please refer to our Shipping Policy for full details.
7. INTELLECTUAL PROPERTY
All content on the Services, including:
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Text
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Designs
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Graphics
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Logos
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Audio
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Video
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Book content
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Branding
is owned by Meditable Limited or its licensors and is protected by copyright and intellectual property laws.
You may use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
8. DIGITAL PRODUCTS
If we offer digital products (including downloads, audio content, or digital materials):
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Access may be granted immediately after purchase.
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Once accessed or downloaded, digital products are non-refundable unless required by law.
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You may not share, reproduce, or distribute digital content.
9. THIRD-PARTY TOOLS AND LINKS
The Services may include third-party tools or links.
We are not responsible for third-party content, policies, or practices.
Your use of third-party services is at your own risk.
10. RELATIONSHIP WITH SHOPIFY
The Sensitive Overthinker Store is powered by Shopify.
All purchases are made directly with Meditable Limited.
11. USER FEEDBACK
If you submit reviews, comments, suggestions, or other content (“Feedback”):
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You grant us a worldwide, royalty-free license to use it.
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You confirm you own the rights to submit it.
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You confirm it does not violate third-party rights.
We may remove content at our discretion.
12. ERRORS AND OMISSIONS
We reserve the right to correct errors in pricing, descriptions, or availability at any time.
We may cancel orders if necessary and will notify you where appropriate.
13. PROHIBITED USES
You may not use the Services:
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For unlawful purposes
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To infringe intellectual property
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To distribute malware
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To scrape or harvest data
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To resell products without permission
We may suspend or terminate access for violations.
14. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by law, the Services and products are provided “as is” and “as available”.
We do not guarantee uninterrupted or error-free service.
This does not limit statutory consumer rights that cannot be excluded by law.
15. LIMITATION OF LIABILITY
To the fullest extent permitted by law, our liability is limited to the amount you paid for the product in question.
We are not liable for indirect or consequential losses, including loss of profits or data.
Nothing in these Terms limits liability where it would be unlawful to do so.
16. INDEMNIFICATION
You agree to indemnify Meditable Limited against claims arising from:
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Your breach of these Terms
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Your misuse of the Services
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Your violation of applicable laws
17. TERMINATION
We may terminate access to the Services at our discretion.
Provisions relating to intellectual property, liability, and governing law survive termination.
18. GOVERNING LAW
These Terms are governed by the laws of England and Wales.
If you are a consumer residing in the European Union, you also benefit from any mandatory consumer protections in your country of residence.
19. CHANGES TO TERMS
We may update these Terms from time to time.
Updated versions will be posted on this page.
Continued use of the Services constitutes acceptance of changes.
20. CONTACT INFORMATION
The Sensitive Overthinker Store
Operated by Meditable Limited
Company No. 10770076
Kemp House
160 City Road
London EC1V 2NX
United Kingdom
